Privacy Policy

The Privacy Policy exists to inform users about their data rights and how we handle personal information at Monro Casino. We want you to understand what data we collect, why we collect it, and how we protect your privacy.

Purpose of the Privacy Policy

We created this policy to clearly explain how we use and manage user data. By using our platform and services, you agree to the practices described in this document.

Scope of Application

This Privacy Policy applies to all users of Monro Casino's website and services. It covers personal information collected from registration, account management, deposits, withdrawals, customer support, and other activities on the site.

Consent Clause

By using our platform and services, you consent to the practices described in this Privacy Policy. This means that you agree to how we collect, use, store, and protect your data.

Data We Collect

• Personal Information: name, email address, date of birth, address, other registration details
• Account Info: username, password, payment details (e.g., credit card numbers)
• Technical Data: device information (e.g., operating system, browser type), IP address, cookies
• Usage Data: site activity logs, login history, game interactions and preferences

How We Use Your Data

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Bonus eligibility and responsible gambling monitoring
• Improving the site and personalizing the user experience
• Fulfilling legal and regulatory obligations

Cookies and Tracking

Cookies are small files stored on your device to track interactions with our website. We use three types of cookies:

• Essential cookies: necessary for the site's functionality (e.g., logging in)
• Analytics cookies: help us understand how users interact with our site
• Marketing cookies: used for targeted advertising

You can manage or disable cookies through your browser settings.

Legal Basis for Processing

• Contractual necessity (e.g., to provide services)
• Legal obligations (e.g., regulatory requirements)
• Legitimate interests (e.g., improving user experience)
• User consent (e.g., when creating an account or participating in marketing activities)

Data Sharing and Disclosure

We may share your personal data with third-party service providers, such as:

• Payment processors
• Gaming providers

We do not sell personal data. Disclosure may occur where legally required.

Data Storage and Retention

We store personal data securely for a reasonable period, considering factors like:

• Contractual obligations (e.g., account management)
• Regulatory requirements (e.g., anti-money laundering laws)

Security Measures

We implement various security measures to protect your data, including:

• SSL encryption
• Access controls
• Authentication processes
• Monitoring for unauthorized access

Your Rights

You have the following rights under data protection laws:

• Access, update, or delete your data
• Withdraw consent or object to processing
• To exercise these rights, please contact us at [email protected]

International Data Transfers

We may transfer personal data outside your country or the EEA, but ensure it is done securely and in accordance with applicable laws. We use Standard Contractual Clauses to safeguard data transfers.

Third-Party Services

External links or services have their own privacy policies, which are not our responsibility.

Policy Updates

This Privacy Policy may be updated from time to time. If changes are significant, we will notify users through email or in-app notifications. Continued use of our platform means acceptance of policy updates.